Each Parent account can have an account balance which the parent can use for payments towards Lunch Orders.
Any order cancellations will result in the cancelled order amount to be credited towards the parent's account balance.
To view a Parent's account balance, go to Customers > Parents page and select the Parent account. On the Parent's account page you can see the Account Balance for that parent.
You can also adjust the account balance for a Parent by clicking on the Adjust Balance button next to the Account Balance information.
You can add or deduct money from the parent's account balance by selecting the appropriate reason, amount and any optional notes to go along with the adjustment.
You can look at a Parent's account balance history by clicking on the Balance History tab on the Parent detail page.